Sears Robeuck & Co. first opened its doors in 1886 and for more than 130 years has been an iconic name in American business. One of the reasons that it reached such levels is its ability to offer things that shoppers both needed and wanted. This included things like Sears appliances, which acquired a solid reputation for quality.
Originally selling items by mail order, Sears and Whirlpool established their brand relationship in 1916, with that catalog offering the contemporary version of a washing machine from what was known as the Upton Machine Company.
By 1925, Sears opened up its first department store, which was followed two years later by the commencement of another long-lasting brand association with Kenmore appliances in 1927. Over the ensuing decades, efforts at making appliance sales easier coincided with the opening of more and more stores.
By 1956, the introduction of appliance service across the United States was guaranteed, with innovative new appliances continuing to emerge. In 1971, microwaves from Kenmore were introduced, while other business relationships expanded the number of available brands.
These included Whirlpool’s 1986 purchase of Kitchen Aid and the introduction of internationally-known Bosh appliances into Sears stores.
The number of Sears appliances available to customers would take up an exhaustive amount of space. Here’s some of what you can pick up at your local store:
- Refrigerators: These come with the freezer at the top or bottom or without a freezer at all. Doors can be side to side or the French Door variety and come in stainless steel.
- Dishwashers: Control can be top or front, with portable varieties are also available. Within this sector, trash compactors and garbage disposals can be purchased.
- Ovens: Cooktops and wall ovens sit side-by-side with ranges and range hoods. For those who like things fast, microwaves are available.
- Washers and Dryers: Customers can choose between top or side load versions of each, or may choose to go with a washer-dryer bundle. Some laundry challenges require specialty appliances, which Sears sells.
- Vacuums: The choice can vary upon the needs of a customer, who can choose upright or canisters and whether or not they prefer hand-helds or sticks.
- Air Conditioners and Heaters: Whether the need to stay cool or heat up, Sears can offer both options. Air concerns for those with respiratory problems are addressed through air purifiers, humidifiers and dehumidifiers.
- Freezers: Upright or chest options can be selected, with ice makers also available.
The Sears Master Protection Agreement
Reassurance for the customer is the goal when they buy appliances from Sears. That includes coverage for normal wear and tear, defects on the outside or from the manufacturer. There’s no fees and unlimited service.
If the issue isn’t fixed, Sears will provide a new product. For those laundry or kitchen appliance problems that take more than one service call, they will provide as much as $50 to rent equipment. Anyone who’s dealt with trying to fix an appliance is likely to endorse this model when it comes to quality customer relations.
Having a knowledge of things like the cost, level of maintenance requirements, warranty considerations and whether or not additional features need to be purchased should be questions to ask.
Sears appliances have had a long history of quality behind them for more than a century, yet they’re not immune from needing to have parts replaced on any of their brands or having regular maintenance performed.